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Accounts Receivable Manager

Remote position!

Candidates must already live in the United States. #LI-Remote

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At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.  
Working at Lexipol means making a difference – day in and day out. 

The Work 
The Lexipol O2C (Order to Cash) team is responsible for billing, customer collections and cash application. We are responsible for generating timely and accurate invoices, ensuring collection of monies owed by customers, and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders. This position is remote. 
 
We are seeking a highly skilled and detail-oriented Accounts Receivable (AR) Manager with a strong background in technical accounting to lead our AR operations. This role is critical in ensuring the accuracy and integrity of revenue recognition, credit and collections processes, and compliance with GAAP and internal policies. This role ensures the integrity of our financial data through sound technical accounting practices while improving working capital by managing  the accounts receivable and collections function. The ideal candidate combines deep GAAP knowledge, NetSuite ERP experience, and a hands-on leadership style to support Lexipol’s mission of serving public safety professionals. This role combines analytical leadership with hands-on operational involvement in accounts receivable/cash application, and collection efforts. 

This role will manage a diverse team with varying levels of expertise and experience, fostering growth and development while ensuring cash application and collection efficiency. The ideal candidate will have a strong understanding of GAAP, cash application and collections operations. 
 
The AR Manager will work closely with the Leaders in various teams including FP&A, CS, R2R (Record to Report), P2P (Procure to Pay), HR, Legal, Marketing, Product Management, Professional Services, and other functions as needed. The AR Manager will also collaborate closely with the Director of Accounting on any changes in accounting practices that might result in changes in revenue recognition per ASC606 (including deferred revenue waterfalls or commissions) and month-end close and audits. 
 
This is done through working in the following areas of focus: 
 
Revenue Recognition & Accounting Compliance 
  • Lead monthly, quarterly, and year-end close processes in accordance with GAAP. 
  • Ensure proper revenue recognition in accordance with ASC 606 and other applicable standards. 
  • Partner with the Controller and Accounting team to research complex accounting issues related to receivables and revenue. 
  • Drive internal controls over financial reporting related to AR and revenue processes. 
  • Review and approve journal entries, account reconciliations, and internal financial reports. 
  • Ensure compliance with corporate policies, external regulations, and accounting standards. 
 
Audit Support & Process Improvement 
  • Lead process documentation and support internal and external audits by providing relevant records and analysis. 
  • Coordinate external audit preparation and support year-end audit activities. 
  • Recommend and implement automation enhancements in NetSuite, bank portals, and integrations (e.g., Salesforce workflows). 
  • Implement and maintain internal controls over financial reporting and accounts receivable operations. 
 
Cash Application & AR Operations 
  • Manage daily cash application processes, ensuring timely and accurate posting of customer payments to the correct invoices in NetSuite. 
  • Maintain clear audit trails and proper documentation of cash receipts and adjustments. 
  • Perform daily reconciliations of bank transactions and general ledger accounts related to cash and AR. 
  • Identify and resolve unapplied cash, short payments, and overpayments in coordination with AR and collections teams. 
  • Develop, maintain, and improve standard operating procedures (SOPs) for cash application processes. 
  • Monitor KPIs (e.g., unapplied cash aging, processing time, error rate) and drive continuous improvement in accuracy and timeliness. 
 
Team Leadership & Collections 
  • Manage a team of AR and Collections Specialists. 
  • Provide day-to-day management and mentorship for accounting and AR team members. 
  • Monitor aging reports and drive proactive collection strategies to minimize DSO (Days Sales Outstanding). 
  • Resolve escalated collection issues, collaborating directly with clients or internal stakeholders. 
  • Establish performance goals and support team development and training. 
  • Collaborate with Accounting, FP&A, and Customer Success teams on accounting and cash flow matters. 
  • Track and report collection KPIs and recommend corrective actions when targets are missed. 
  • Ensure compliance with credit policies and collaborate with sales or customer service to resolve disputes. 
 
Requirements:  To be considered for this role, you will have this experience: 
  • Bachelor's degree in Accounting or Finance (CPA preferred). 
  • 5+ years of progressive experience in AR and/or accounting roles, with at least 3 years in a leadership or managerial capacity.  
  • Strong understanding of U.S. GAAP, especially revenue recognition and AR-related guidance. 
  • Minimum of 3 years’ experience managing teams with proven ability to lead, manage and develop a team with diverse skill sets and experience levels including creating performance metrics and holding team accountable for those metrics 
  • Prior AR experience for a SaaS company 
  • Prior Salesforce experience 
  • Prior NetSuite or other large ERP experience 
  • Excellent interpersonal and communication skills to maintain collaborative work relationships at all levels within the company 
  • Ability to manage complex AR scenarios and present financial data to non-financial stakeholders 
  • Continuous Improvement mindset 
  • Excellent analytical and problem-solving skills, with the ability to manage complex billing scenarios and resolve discrepancies 
  • Good understanding of revenue recognition for SaaS under ASC 606, contract review and principles of revenue recognition 
  • Intermediate user of Microsoft Excel and very adept at using varied systems 
Preferred Experience: 
  • Professional experience within public safety or governmental agencies 
  • Master’s degree 
Target Outcomes/ Target Results  
  • Ensure 100% compliance with ASC 606 and GAAP standards in revenue recognition. 
  • Zero material audit findings related to revenue or AR in internal or external audits. 
  • Reduce DSO by 15% 2 within the first 9 months. 
  • Achieve and maintain a >95% current receivables rate (invoices paid within terms). 
  • Reduce uncollectible receivables and bad debt expense by implementing effective credit policies and collections strategies. 
  • Develop or enhance AR-related internal controls with no significant deficiencies or material weaknesses identified. 
  • Deliver monthly AR and revenue reports to leadership within three business days of period close. 
  • Implement an AR dashboard that provides real-time insights into aging, collections, and customer trends. 
  • Provide variance analysis on revenue streams and AR balances to inform strategic decisions. 
  • Lead initiatives to automate 50% of manual AR tasks (e.g., cash application, reminders) within 9 months. 
  • Implement or optimize AR modules in NetSuite to improve accuracy and efficiency. 
  • Define and document standard operating procedures (SOPs) for AR and technical revenue processes. 
  • Establish clear roles, KPIs, and training plans for AR team members within 90 days. 
  • Improve AR issue resolution time with Sales/Customer Success by at least 30% through enhanced collaboration and process mapping. 
  • Build strong partnerships with Legal and FP&A to ensure consistent interpretation of contracts and forecasting accuracy. 
 
Key Performance Indicators (KPIs) to Support Outcomes 
  • DSO  
  • CEI 
  • % of invoices disputed 
  • Revenue recognized vs. forecast accuracy 
  • Audit findings (zero tolerance target) 
  • Team performance ratings and retention 
  • Automation ROI (hours saved, error reduction) 
Employee Value Proposition 
  • The Accounts Receivable Manager will report to the Director, Order to Cash. 
  • Invest yourself in excellent performance and be developed and mentored accordingly. 
  • Having responsibility for Accounts Receivable and Collections activities will enhance your professional resume. 
  • The Order to Cash team is a high-performance team focused on supporting internal and external stakeholders with timely and accurate billing and collections information. 
  • The workload and commitment of our team is best suited to individuals looking for fast-paced, deadline oriented, challenging, and varied assignments.  
  • With a focus on continuous improvement, there are lots of opportunities to be creative and make a difference in how we optimize our processes. 
The Environment 
  • The Order to Cash team is highly productive and works with urgency every day to serve the needs of our internal and external customers. 
  • We collaborate closely together to find solutions to problems. 
  • We are dedicated to each member of the team maximizing their potential. 
  • We regularly work on systems implementations and process improvements as the business continues to grow and evolve. 
  • We praise our team members for their great work and celebrate successes together. 
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. 
 
 Compensation and Benefits 
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. 
 
Compensation for this position is $80,000 plus an annual bonus. 
 
About Lexipol 
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than two million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. 
 
Lexipol Is an Equal Opportunity Employer (EOE) 
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.  
#LI-AD1   
 
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