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Director of Sales Operations

Director of Sales Operations

Remote position 
Candidates must already live in the United States.

No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.  #LI-Remote
 
At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
 
Working at Lexipol means making a difference – day in and day out.

The Work
The Director of Sales Operations role sits within the GTM Operations function, supporting Sales and Channel teams that serve public safety and first-responder agencies. This is a senior, hands-on position responsible for owning the full analytics and forecasting engine that drives revenue predictability — spanning pipeline management, quota modeling, and territory planning.

The role partners closely with Finance, Accounting, and Data Services, and requires deep expertise in Salesforce, BI tools, and statistical modeling, along with the ability to translate complex data into clear insights for leadership. Beyond analytics, the position leads process optimization, compensation design, and sales enablement, making it a highly cross-functional role that sits at the intersection of strategy and execution.


Key Performance Objectives:

Strategic Planning & Forecasting: Develop long-term sales strategies aligned with company goals. Lead forecasting processes to ensure revenue predictability and accurate pipeline management.

Process Optimization: Analyze end-to-end sales workflows to identify bottlenecks and implement repeatable, scalable processes. This often includes defining lead-to-cash cycles and stage-gate criteria.

Technology & CRM Management: Administer and optimize reporting from RevOps tooling stack (CRM, marketing automation, BI) in partnership with Systems teams. Evaluate new tools, ensure seamless integrations, and drive user adoption.

Data Analytics & Insights: Oversee data governance and create regional or company-wide dashboards. Translate complex data sets into actionable insights for the executive team and board.

Sales Enablement & Training: Collaborate with HR and marketing to develop onboarding programs, sales playbooks, and training materials that reduce the ramp time for new hires.

Incentive & Territory Design: Design sales compensation plans, quota models, and territory frameworks to motivate the team and maximize market coverage. 

Requirements:  To be considered for this role, you will have this experience:
  • 8–10+ years of experience in sales operations or revenue operations.
  • 3–5 years in a leadership capacity in sales or revenue operations.
  • Advanced expertise in CRM platforms (Salesforce certification is a plus).
  • BI tools (Tableau, Power BI):  Intermediate or higher-level experience and skills
  • Sales automation software tooling experience
  • Statistical Modeling experience: Intermediate Excel skills: LookUps, pivots, power queries, etc.
  • Analytical Rigor: Strong ability to use statistical techniques for modeling and predictive analytics.
  • Education: A bachelor’s degree 

Preferred skills & expectations:
  • Sales Compensation design experience
  • Captivate IQ experience
  • Gong experience

Target Outcomes:
  • Support our forecast and deal desk on readouts.
  • Partner with systems team for Salesforce optimization
  • Support managing sales tech stack
  • Completing and implementing our compensation tooling tech stack

Employee Value Proposition
  • High exposure to Executive leadership team
  • Highly autonomous role
  • Cross-collaboration with key functions including marketing and sales enablement
  • Executive mentorship from CSO

The Environment
  • Bring a Positive attitude and effort with you each day
  • Collaborative – with peer colleagues, other departments and clients
  • Team oriented
  • Own it:  Servant leadership mindset 
  • We have a talented, passionate team eager to continue learning and grow our impact.
  • We are strategists and optimizers relentlessly focused on outcomes. 
  • Enjoy positive, collaborative relationships & shared goals between Sales, Marketing, Sales Ops, Finance. 
  • Lexipol values a comprehensive Got to Market team that includes Sales Ops & Marketing as strategic growth drivers, providing the opportunity to develop and drive strategies that deliver results. 
  • We are a team that takes work seriously but not themselves. We emphasize intentional relationship-building and collaboration to maintain a strong, connected team.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
 
Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

Compensation for this role consists of a base salary up to $159,000 with a bonus opportunity of 10%.
 
About Lexipol
Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.
 
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.

 
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