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Accounts Receivable Supervisor

Hybrid position-DFW Area/ Frisco.

Candidates must already live in the United States. 

No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. 

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.  
Working at Lexipol means making a difference – day in and day out. 

The Work 
The Lexipol O2C (Order to Cash) team is responsible for billing, customer collections and cash application. We are responsible for generating timely and accurate invoices, ensuring collection of monies owed by customers, and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders. This position is Hybrid. 
 
We are seeking a detail-oriented and motivated Accounts Receivable (AR) Supervisor to oversee day-to-day AR operations and ensure the accuracy and timeliness of customer billing, collections, and cash application processes. This position plays a key role in maintaining strong cash flow and supporting Lexipol’s mission of serving public safety professionals through sound financial practices.

The AR Supervisor will manage a small team responsible for collections and cash application, ensuring adherence to company policies, established procedures, and accounting standards. The ideal candidate is hands-on, organized, and capable of balancing operational execution with process improvement.
This is done through working in the following areas of focus: 

Accounts Receivable Operations
  • Supervise daily AR activities including invoicing, collections, and cash application.
  • Ensure timely and accurate posting of customer payments in NetSuite.
  • Monitor customer accounts for past-due balances and resolve discrepancies in coordination with internal stakeholders.
  • Maintain clear documentation and audit trails for all AR transactions.
  • Support month-end close activities related to AR, including reconciliations and reporting.
Collections & Cash Application 
  • Oversee and support collections activities to minimize Days Sales Outstanding (DSO).
  • Partner with Customer Success and Sales teams to resolve billing or payment disputes.
  • Manage unapplied cash, short payments, and overpayments promptly and accurately.
  • Track and report collection KPIs, identifying trends and recommending corrective actions.
Team Leadership
  • Provide guidance, coaching, and development to AR and Collections Specialists.
  • Establish clear performance goals, monitor progress, and foster a culture of accountability and continuous improvement.
  • Ensure effective workload distribution and cross-training across team members.
 Process Improvement & Collaboration
  • Recommend and implement process enhancements to improve efficiency and accuracy in AR operations.
  • Partner with Accounting, FP&A, and other departments to support month-end reporting and forecasting needs.
  • Assist in preparing audit support and maintaining internal controls over AR processes.

Requirements:  To be considered for this role, you will have this experience: 
  • Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
  • 4+ years of progressive experience in accounts receivable or accounting roles, including at least 1-2 years of supervisory experience with demonstrated ownership of employee performance reviews, coaching, and regular one-on-one development conversations
  • Strong understanding of AR principles and practices; knowledge of GAAP and revenue recognition is a plus.
  • Experience with NetSuite or similar ERP system required; Salesforce experience preferred.
  • Strong Excel skills and ability to analyze and interpret financial data.
  • Excellent communication, problem-solving, and organizational skills.
  • Prior experience in a SaaS environment preferred.
Target Outcomes 
  • Maintain high accuracy in cash application and AR reporting.
  • Support a clean audit process with minimal findings.
  • Contribute to continuous improvement and automation initiatives within AR.
  • Reduce DSO by 20%  within the first 9 months. 
  • Achieve and maintain a >95% current receivables rate (invoices paid within terms). 
  • Reduce uncollectible receivables and bad debt expense by implementing effective credit policies and collections strategies. 
Employee Value Proposition 
  • At Lexipol, we value individuals who take initiative, embrace challenges, and seek to make an impact through their work. In this role, you will gain hands-on experience managing critical accounting functions, contribute to process improvements, and support a mission-driven organization that serves public safety professionals nationwide
The Environment 
  • The Order to Cash team is highly productive and works with urgency every day to serve the needs of our internal and external customers. 
  • We collaborate closely together to find solutions to problems. 
  • We are dedicated to each member of the team maximizing their potential. 
  • We regularly work on systems implementations and process improvements as the business continues to grow and evolve. 
  • We praise our team members for their great work and celebrate successes together. 
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. 
 
 Compensation and Benefits 
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. 
 
Compensation for this position is $87,000 plus an annual bonus. 
 
About Lexipol 
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than two million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. 
 
Lexipol Is an Equal Opportunity Employer (EOE) 
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.  
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