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Technical Product Owner - Training

Remote, US-based position. Candidates must already live in the United States. #LI-Remote
“Must be authorized to work in the US”
 
No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.
 
At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
 
Working at Lexipol means making a difference – day in and day out.
 
Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX.
  
Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX.
 
Role & Responsibilities: 
  • Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio 
  • Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base 
  • Manage and report progress on multiple roadmaps with competing resources
  • Document product requirements and write clear user stories to keep the team aligned and focused 
  • Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software 
  • Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery 
  • Proactively identify, track, and clear risks and dependencies 
  • Follow a robust testing and release process for all deployments 
  • Scope and implement improvements and changes as required 
  • Ensure proper data collection and monitoring tools and dashboards are in place 
  • Communicate effectively with technical and non-technical stakeholders 
  • Ensure visibility of work and its status in our systems of record 
  • Conduct product update presentations and gather feedback and data on success metrics 
  • Ensure appropriate, regular cadence of communication across all stakeholders 
  • Guide timely escalation and/or negotiation up the chain when needed 
  
Minimum Qualifications: 
  • 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization 
  • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert  
  • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind 
  • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment 
  • Technically proficient with a proven track record of working with engineering and non-technical teams alike 
  • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions 
  • Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions 
  • Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization 
  • Experience overcoming the challenges of managing projects with remote and global team members  
 
Preferred Qualifications 
  • Experience designing and/or configuring front end and backend SaaS products 
  • Experience delivering API-based data integrations 
  • UI/UX skills for mockups and rapid prototyping 
  • Experience using JIRA and Confluence 
  • Familiarity with public safety a strong plus 
  • Experience with data analysis and algorithms a strong plus 
  • Experience with AI a strong plus 
  • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP 
Key Performance Objectives:
  • Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product
  • Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives
  • Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion points
Employee Value Proposition
  • The Solutions Management team is a high-performance team focused on supporting public safety organizations with high quality training products to enable organizational success. What you do here matters.
  • This is a role with an opportunity to lead projects as a foundational member of our Solutions Management Learning team.
  • You will have the opportunity to hone your influence and collaboration skills across the company.
  • This role reports to the Director, Solutions Management, who will be your champion and offer mentorship to elevate your skills.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
 
Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
 
Targeting base salary of $110,000 plus annual bonus.  
 
About Lexipol
Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.
 
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
 
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