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DevOps Manager

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

Lexipol is searching for an experienced Manager of DevOps to lead and evolve our DevOps initiatives, focusing on enhancing security, achieving SOC2 compliance, and managing robust infrastructure across both cloud and physical data center environments. This strategic role is crucial in shaping our infrastructure strategy and ensuring operational excellence to support Lexipol's ambitious growth and technology objectives. The DevOps Manager will lead a dynamic team overseeing the development, deployment, and maintenance of our infrastructure, ensuring it aligns with the broader technology organization and company goals. This is a remote position with some travel to the corporate office in Frisco, TX. 

Key Responsibilities

Hands-On DevOps Leadership

  • Lead, mentor, and develop a team of DevOps Engineers while actively contributing to technical work as needed.
  • Design, build, and manage CI/CD pipelines across multiple product lines, ensuring automation, quality, and repeatability.
  • Participate directly in infrastructure design, implementation, and troubleshooting across development, QA, and production environments.
  • Participate directly in deployments and releases, supporting reliable and predictable delivery to customers.

DevSecOps & Product Security

  • Own DevSecOps practices for cloud-based product platforms, ensuring security is integrated into CI/CD pipelines, infrastructure, and runtime environments.
  • Partner closely with Security teams to align on security standards, threat modeling, vulnerability management, and compliance requirements.
  • Implement and maintain security automation within CI/CD pipelines (e.g., static analysis, dependency scanning, container scanning, secrets management).
  • Collaborate with Engineering teams to prioritize and remediate vulnerabilities alongside reliability and performance work.
  • Ensure audit readiness and operational support for SOC 2 and other compliance requirements impacting product platforms.

Operational Excellence & Reliability

  • Define, implement, and enforce operational processes including documentation, runbooks, on-call practices, escalations, root cause analysis (RCA), and post-mortems.
  • Ensure system availability, performance, reliability, and recoverability through strong SRE and DevOps practices.
  • Investigate software and infrastructure-related issues, recommend solutions, and implement improvements to reduce MTTR and prevent recurrence.
  • Support incident response and serve as an escalation point when necessary.

Security & Compliance

  • Implement and monitor security best practices to protect systems and data, ensuring compliance with SOC 2 and other applicable standards.
  • Deploy, manage, and improve SIEM solutions to support security monitoring, alerting, and audit readiness.
  • Partner with Security and Engineering teams to embed security into CI/CD pipelines and infrastructure.

Cloud & Infrastructure Management

  • Manage and evolve cloud infrastructure (primarily AWS, with some Azure exposure) and supporting services.
  • Apply infrastructure-as-code practices (e.g., Terraform) to ensure consistency, scalability, and auditability.
  • Support change management efforts related to legacy systems, new products, and acquisitions.
  • Evaluate and recommend tools and technologies that improve reliability, security, and developer productivity.

Cross-Functional Collaboration

  • Collaborate closely with Product Management, Engineering, QA, Data, IT, Security, and other stakeholders to align DevOps priorities with product roadmaps and delivery timelines.
  • Participate in design and architecture discussions, providing operational and reliability-focused input.
  • Contribute to design documentation, technical documentation, and internal training materials.

Qualifications

  • 6-9 years of experience supporting software  years of experience supporting software product development in a DevOps, SRE, or infrastructure-focused role. 
  • 3+ years of experience leading or managing DevOps or infrastructure teams, with a strong emphasis on mentorship and hands-on contribution.
  • Proven experience building and supporting complex, cloud-based systems.
  • Strong experience with AWS; familiarity with Azure preferred.
  • Hands-on experience with infrastructure-as-code tools such as Terraform.
  • Solid background in networking, systems administration, and security best practices.
  • Experience with CI/CD tooling, automation, and scripting (Groovy and shell scripting preferred).
  • Experience administering databases or database platforms.
  • Experience working in compliance-driven environments (SOC 2 preferred).
  • Experience implementing or supporting DevSecOps practices in a product-focused engineering organization.
  • Working knowledge of application and cloud security concepts, vulnerability management, and secure software delivery practices.
  • Educational Background: Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

Duties listed are not intended to be exhaustive; other responsibilities may be assigned as business needs evolve.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
 
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