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Program Manager - Accreditation

Program Manager, Accreditation (NJ)

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work
The Professional Services Accreditation team partners with public safety agencies to implement, maintain, and sustain accreditation programs that strengthen operational effectiveness, reduce risk, and ensure compliance with industry standards. A primary focus of this team is supporting agencies in New Jersey through the NJACOP accreditation program, while also contributing to accreditation efforts in other jurisdictions.

The Program Manager – Accreditation leads end-to-end accreditation projects, serving as both a project leader and subject matter expert. This role is responsible for guiding agencies through the NJACOP accreditation process, ensuring compliance, managing timelines and deliverables, and building strong client relationships that drive successful outcomes. This position is remote. #LI-Remote

This is done through working in these areas of focus:

Successful Project Delivery (40%)
  • Lead end-to-end NJACOP accreditation projects from initiation through completion
  • Develop and manage project timelines, deliverables, and documentation
  • Track progress and maintain accurate reporting on project status
  • Identify and mitigate risks, proactively resolving delays or roadblocks

NJACOP Accreditation Compliance & Expertise (30%)
  • Serve as a subject matter expert on NJACOP accreditation standards and requirements
  • Guide agencies in policy development, implementation, and compliance alignment
  • Conduct document reviews, assessments, and readiness evaluations
  • Support agencies through accreditation cycles, including preparation and maintenance

Client Experience & Relationship Management (20%)
  • Act as the primary point of contact for assigned clients
  • Build strong relationships with agency leadership and key stakeholders
  • Deliver training, guidance, and ongoing support throughout the engagement
  • Identify client needs, gather feedback, and ensure a high-quality client experience

Program Consistency & Continuous Improvement (10%)
  • Apply standardized processes and best practices across all engagements
  • Identify opportunities to improve tools, workflows, and delivery methods
  • Stay current on NJACOP standards, regulatory updates, and industry trends
  • Contribute to team knowledge sharing and process enhancements

Requirements: To be considered for this role, you will have this experience:
  • 5+ years of NJACOP accreditation experience (Accreditation Manager, Assessor, or equivalent)
  • Strong working knowledge of NJACOP standards and New Jersey regulatory requirements
  • 10+ years of public safety experience
  • 5+ years of accreditation, compliance, or policy-related experience within a New Jersey public safety agency
  • Demonstrated project management experience, including managing multiple projects and deadlines
  • Strong communication and interpersonal skills, with the ability to work effectively with agency leadership
  • Bachelor’s degree or equivalent combination of education and experience

Preferred Experience:
  • Prior experience as an NJACOP Accreditation Manager or Assessor
  • Experience with CALEA accreditation programs
  • Familiarity with PowerDMS, PMAM, or similar accreditation management systems

Target Outcomes/ Target Results
  • Deliver accreditation projects on time and within scope
  • Achieve high client satisfaction and strong client relationships
  • Ensure agencies meet and maintain accreditation compliance standards
  • Meet or exceed productivity and utilization targets

Employee Value Proposition
  • Opportunity to work alongside experienced accreditation professionals with deep industry expertise
  • Direct impact on public safety agencies and the communities they serve
  • Ongoing training and development to deepen accreditation and compliance expertise
  • Collaborative, mission-driven team environment focused on continuous improvement

The Environment
  • Remote, team-based work environment
  • Frequent interaction with New Jersey-based public safety agencies
  • Fast-paced environment managing multiple concurrent projects
  • Strong emphasis on accountability, ownership, and continuous improvement

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

About Lexipol
Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1

 
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