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Product Manager

Product Manager
This is a remote role. Must already live in the United States. #LI-Remote
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Product Manager
At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Every day, public safety professionals face enormous pressure—chronic stress, trauma exposure, and burnout are all too common. Lexipol’s Wellness solution helps agencies take a proactive approach to supporting the mental and emotional well-being of their personnel. As our next Product Manager, you’ll help shape the future of this critical solution.

Working at Lexipol means making a difference – day in and day out.

Working at Lexipol means making a difference – day in and day out.

The Work
The Solutions Management team leads the organization in product strategy and is responsible for overseeing the development and success of the company’s products. We balance the needs of our customers with the strategic goals of the business, and we are hiring a Product Manager to lead the next chapter of growth for our Wellness solution.

This solution is a full ecosystem that equips public safety agencies to support the mental and emotional well-being of their personnel. It includes confidential wellness tools for first responders, training for peer supporters and clinicians, and administrative features that give agency leaders better visibility and control.

We’re seeking someone who brings analytical rigor, thrives on cross-functional influence, and has the strategic chops to turn ideas into action. In this role, you'll shape product strategy, prioritize initiatives, and lead cross-functional teams to deliver solutions that improve outcomes for first responders and their agencies.

This is a great fit for someone with a background in consulting or strategy who wants to roll up their sleeves and lead in product.

What You’ll Do

Strategy, Roadmap & Delivery (50%)
  • Help define and evolve the product vision and roadmap across the entire Wellness ecosystem
  • Conduct market, customer, and competitive research to identify opportunities, trends, and areas for differentiation
  • Prioritize work based on business goals, customer impact, and user insights
  • Partner with design and technical team members to deliver valuable, usable, and feasible solutions

Analytics & Insights (30%)
  • Own product KPIs and regularly analyze performance across user types (end users, agency leaders, peer supporters, clinicians)
  • Use data to guide prioritization and measure progress
  • Build business cases and recommendations using a combination of quantitative and qualitative insights

Cross-Functional Influence (20%)
  • Serve as a go-to product voice for the Wellness solution, building strong relationships with stakeholders across Content, CX, Marketing and Sales
  • Ensure smooth go-to-market planning and stakeholder alignment for launches and enhancements
  • Effectively communicate product updates, progress, and roadmaps to internal stakeholders, external partners, and customers
  • Collaborate with other Solutions Management leaders to align on priorities and ensure Wellness is integrated into the broader Lexipol portfolio

Required Experience:
  • 1-3 years’ experience as a Product Manager, especially with SaaS products.
  • Management consulting or strategy consulting experience
  • Willingness & capability to do all aspects of Product Management ranging from discovery and ideation, product strategy and road mapping, prioritization and planning, development and delivery, product marketing and launch, analysis and iteration, etc.
  • Analytical & Strategic Mindset: Comfort digging into data, defining metrics, identifying trends, and using insights to guide product decisions; Proficiency in Excel, Salesforce, and/or data tools like Power BI or Tableau
  • Track Record of Ownership: Experience leading high-impact products, features or initiatives from concept to delivery, with measurable outcomes
  • Executive Communication skills: Experience preparing and delivering high clarity, compelling presentations to senior stakeholders (e.g., Senior Directors, C-Suite)
  • Problem-Solving & Judgment: Strong critical thinking and decision-making skills, with the ability to navigate ambiguity and competing priorities
  • Cross-Functional Collaboration: Ability to influence and align stakeholders across teams (Content, CX, Sales, Marketing, Engineering)
  • Team Orientation: Strong collaboration, communication, and feedback skills; ability to lead through influence

Preferred Experience:
  • Knowledge of public safety, wellness, and emerging trends
  • MBA

What Success Looks Like:
  • Increased usage of wellness tools by agency leaders and personnel
  • Improved customer satisfaction and perceived value
  • A clear, insight-driven product roadmap
  • Timely delivery of high-impact products and features
  • Strong alignment across Solutions Mgmt., Content, CX, Sales and Marketing

Employee Value Proposition
  • Join a high-performing product team with a mix of former management consultants and product leaders dedicated to solving meaningful problems for public safety professionals
  • Gain visibility across the company, with frequent interaction with the C-suite, Product, Sales, and Customer Experience leaders
  • Contribute to a mission-driven solution while developing deep expertise in product development, customer experience, and go-to-market strategy
  • Take full ownership of key initiatives with direct impact on product success and business outcomes
  • You’ll report to the Senior Director of Solutions Management – Wellness, who, along with the VP of Solutions Management, will champion your development and offer active mentorship

The Environment
  • Full-time remote role with flexibility, requiring availability during core U.S. business hours. Videoconference use is standard in meetings.
  • Dedicated and growing product team building the future of Lexipol’s solutions
  • The workload and commitment of our team is best suited to individuals who can parse out their priorities and enjoy overcoming the challenges along the way
  • Make a difference in the public safety profession through delivering superior offerings that elevate our customers’ performance to the public

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
Compensation for this role is a salary of $105k to $112k depending on experience, plus eligibility for an annual bonus.

About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.  #LI-RC1

 
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