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DevOps Manager
Manager of DevOps
This is a remote role.
Must already live in the United States.
Lexipol is a leading content, policy, and training platform serving public safety and local government agencies nationwide. We support more than 12,000 agencies and nearly two million professionals with trusted policies, training, and industry-leading content across brands such as Police1, FireRescue1, EMS1, Corrections1, and Gov1. #LI-Remote
Our mission is to enhance the safety and effectiveness of those who serve and protect our communities.
We are building a modern software platform for public safety and are seeking a hands-on DevOps leader who enjoys working alongside engineers while providing strong technical and operational leadership.
Role Overview
Lexipol is seeking an experienced Manager of DevOps to lead and grow our DevOps capabilities while staying closely involved in day-to-day execution. This role balances hands-on technical work with people leadership, operational excellence, and strategic planning.
The Manager of DevOps works closely with Engineering, QA, and other Technology teams to deliver reliable, secure, and scalable infrastructure that supports Lexipol’s products and growth. This leader is comfortable working in the trenches—designing pipelines, responding to incidents, improving reliability, and supporting security initiatives—while also mentoring engineers and establishing best practices.
This role owns DevSecOps and product security within the DevOps team and partners closely with Lexipol’s Enterprise Security team to align on security standards, tooling, risk management, and compliance, ensuring security is embedded throughout the software delivery lifecycle without slowing delivery or operations.
Key Responsibilities
Hands-On DevOps Leadership
- Lead, mentor, and develop a team of DevOps Engineers while actively contributing to technical work as needed.
- Design, build, and manage CI/CD pipelines across multiple product lines, ensuring automation, quality, and repeatability.
- Participate directly in infrastructure design, implementation, and troubleshooting across development, QA, and production environments.
- Participate directly in deployments and releases, supporting reliable and predictable delivery to customers.
DevSecOps & Product Security
- Own DevSecOps practices for Lexipol product platforms, ensuring security is integrated into CI/CD pipelines, infrastructure, and runtime environments.
- Partner closely with the Enterprise Security team to align on security standards, threat modeling, vulnerability management, and compliance requirements.
- Implement and maintain security automation within CI/CD pipelines (e.g., static analysis, dependency scanning, container scanning, and secrets management).
- Support vulnerability remediation efforts by collaborating with Engineering teams and prioritizing security improvements alongside reliability and performance work.
- Ensure audit readiness and operational support for SOC2 and other compliance requirements impacting product platforms.
Operational Excellence & Reliability
- Define, implement, and enforce operational processes including documentation, runbooks, on-call practices, escalations, root cause analysis (RCA), and post-mortems.
- Ensure system availability, performance, reliability, and recoverability through strong SRE and DevOps practices.
- Investigate software and infrastructure-related issues, recommend solutions, and implement improvements to reduce MTTR and prevent recurrence.
- Support incident response and serve as an escalation point when necessary.
Security & Compliance
- Implement and monitor security best practices to protect systems and data, ensuring compliance with SOC2 and other applicable standards.
- Deploy, manage, and improve Security Information and Event Management (SIEM) solutions to support security monitoring, alerting, and audit readiness.
- Partner with Security and Engineering teams to embed security into CI/CD pipelines and infrastructure.
Cloud & Infrastructure Management
- Manage and evolve cloud infrastructure (primarily AWS, with Azure exposure) and supporting services.
- Apply infrastructure-as-code practices (e.g., Terraform) to ensure consistency, scalability, and auditability.
- Support change management efforts related to legacy systems, new products, and acquisitions.
- Recommend and evaluate new tools and technologies that improve reliability, security, and developer productivity.
- Cross-Functional Collaboration
- Collaborate closely with Solutions Management (Product Management), Engineering, QA, Data Services, Internal Technology, Enterprise Security, and other stakeholders to align DevOps priorities with product roadmaps, delivery timelines, and customer outcomes.
- Participate in design and refinement discussions, providing operational and reliability-focused input.
- Assist in the creation of design documents, technical documentation, and training materials.
Requirements:
- 6–9 years of experience supporting software product development in a DevOps, SRE, or infrastructure-focused role.
- 1-2 years of experience leading or managing DevOps or infrastructure teams, with a strong emphasis on mentorship and hands-on contribution.
- Proven experience building and supporting complex, cloud-based web systems.
- Strong experience with AWS; familiarity with Azure preferred.
- Hands-on experience with infrastructure as code tools such as Terraform.
- Solid background in networking, system administration, and security best practices.
- Experience with CI/CD tooling, automation, and scripting (Groovy, shell scripting preferred).
- Experience administering databases or database platforms.
- Experience supporting compliance-driven environments (SOC2 preferred).
- Experience implementing or supporting DevSecOps practices within a product-focused engineering organization.
- Working knowledge of application and cloud security concepts, vulnerability management, and secure software delivery practices.
- Bachelor’s degree in Computer Science, Engineering, or a related field is a plus.
Target Outcomes / Success Metrics
- Faster, more reliable software delivery cycles through optimized CI/CD pipelines.
- High developer satisfaction with tools, environments, and onboarding.
- Secure, scalable, and observable infrastructure aligned with business and compliance goals.
- High-performing DevOps team with consistent coaching, quality, and velocity.
Employee Value Proposition
- Supporting First Responders: You will be contributing to systems and platforms that directly help first responders such as law enforcement, fire, EMS, and other government professionals.
- Career Development: Reporting to a senior engineering leader, this role offers career advancement opportunities in cloud architecture and DevOps leadership.
- Team Collaboration: Work in a cross-functional team with opportunities to influence the direction of key projects and initiatives at Lexipol.
- Training: You will have access to ongoing AWS and Azure training resources and certifications that enable expanded capabilities for your role.
The Environment
- All equipment provided
- Remote working 100% - Office visits very infrequent
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
Base salary for this role is up to $190,000, with a 10% bonus opportunity.
About Lexipol
Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1